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WARRANTY
All Coachman caravan warranties do have a requirement that a
full annual service is carried out by a competent Service Centre.
This service must be carried out within 90 days either side of
the anniversary of the date of the purchase for interim years but
before the anniversary date of the 3rd year, in accordance with
the National Caravan Councils recommendations as detailed
in the service section of the Service, Warranty and Technical
Data Manual.
The Dealership from whom you purchased your caravan is liable for
Warranty Repairs. Any other Approved dealer/workshop may carry
out work on a caravan at his own convenience and discretion but is
not obliged to.
WATER INGRESS
Coachman Caravan Company Limited recognise that whilst over
recent years we, together with our sealant suppliers, have made
tremendous developments in sealants and bonding techniques and
are extremely confident in our product resisting water ingress. It is
water ingress above all other problems which remain the major worry
and concern of potential and actual retail customers.
Therefore, on every new Coachman caravan sold, we make a
comprehensive 6 year worry free water ingress and delamination
offer:
• Water ingress between new and 6 years - Coachman Caravan
Company Limited will pay the total labour costs and supply parts
free of charge providing there is a full service history and the 5th
service is completed before the anniversary date from the original
date of purchase.
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• When a customer part exchanges a Coachman caravan at a
Coachman Dealership and water ingress is detected at the time of
the part exchange Coachman confirms they will pay the dealership
the total of the agreed costs of the repair undertaken to rectify the
water ingress provided:
1. It is being exchanged for a new Coachman caravan
2. There is full documentary evidence that the caravan has been
serviced annually
3. The caravan is less than six years old
If you purchase a Coachman caravan as a used caravan, it is
possible to transfer the unexpired term of the warranty and water
ingress cover for up to six years from the original date of purchase.
Please see rear of the Service Warranty, and Technical Data
Manual change of ownership form. This warranty and offer is subject
to the conditions, terms and exclusions. A small charge will be made
for carrying out the transfer.
Additionally for 2015- onwards for the first owner, Coachman
make a 10 year worry free water Ingress offer:
• Water ingress between 6 and 10 years - Coachman will pay the
total labour cost and supply parts free of charge provided there is
a full service history and the 3rd, 6th and 10th service were carried
out before the anniversary date on the final year of this offer
To preserve this offer your annual services in years 1- 6 have been
carried out in line with the service scheduling detailed. In years 7, 8
and 9 are carried out within 90 days either side of the anniversary of
the date of purchase.