Page 3 - Motorhome Protect

Mechanical Breakdown Insurance

Your questions answered

What should I do if my Motorhome breaks down? May I transfer my Policy if I sell my Motorhome?

If Your Motorhome breaks down, contact AutoProtect’s Selling Your Motorhome with the Policy may assist in its
customer support line on 01279 456501 who will discuss and sale. To request a transfer of the Policy simply call
agree on a repairer that will meet their approval. AutoProtect on 01279 456500 and supply the details of
the person to whom You will be selling Your Motorhome.
What if I breakdown and want to use my local repairer? There will be a fee of £25 to transfer the Policy. This Policy
may not be transferred if the Motorhome is sold to a motor
It is preferred that You use the supplying dealer or one of dealer or trader and it will be cancelled automatically on
APA’s approved repairers whose workmanship and quality is such a sale.
closely monitored to ensure that they are providing the
best customer service.

However, if You want to use Your local repairer, You must
make sure that they follow APA’s claims procedures and
send their invoice with any required supporting
documentation, quoting the claims authority number, to:
AutoProtect Administration Limited, Warwick House,
Roydon Road, Harlow, Essex CM19 5DY. Telephone:
01279 456501.

N.B. Please note that Your repairer will only be paid up to
the equivalent APA national labour rate.

Where should I keep my Policy booklet?

For security reasons You should: enter the details of
Your Policy type and Your Policy number on page eight of
this booklet. Detach the Proposal Form from the back of
the booklet and file in a safe place (not in the Motorhome).

Always keep this Policy with the details completed on page
eight in Your Motorhome as You never know when You
might need it.

When is my service due?

The Motorhome must be serviced according to the
schedule on page nine by a VAT-registered repairer.

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