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What a wonderful company! From the moment we bought the caravan (and thank you, Eddie, for the great Exhibition deal and your on-going caring attitude towards us) to the moment you arrive and are met by the pleasant security guard, you are TOTALLY looked after. They are SO organised. They kindly allowed us to stay the night and we were provided with gas, water and electricity - and the immaculately clean toilet block was left open all night. Thank you; that was enormously helpful. On arrival we were invited to sit in a pleasant lounge and told to help ourselves to coffee. As we were having some extras fitted, we were introduced to the meticulous Anthony and then Billy, who was doing the work. Billy is such a pleasant, helpful and cheerful person and saved our bacon with some Elddis problems that should never have happened. Thank you, Billy! Next came Martin, who, amongst other things, expertly and permanently stopped our washroom door from banging all night in the gale force winds in N Derbyshire!! Great job; thank you, Martin. When we were ready to leave, Anthony showed us around all the systems and carefully explained everything that we needed to know. He then, thankfully, pointed out that our tow ball was not quite right for our car/Al-ko fittings and that the tow ball should be upgraded (which we immediately did). He fitted it for us there and then, helped us to hitch up and were on our way. Thank you, Anthony. We have been totally amazed at the 'can do', polite and pleasant attitude by all the staff and wish to thank them enormously. Needless to say, we know where we will buy our next caravan and can't recommend Glossop Caravans highly enough.
Fast friendly efficient service of our Swift 4EB, what more could you want. Thanks again Georgina. Mr & Mrs Caton
Great service from start to finish from all the staff at Glossop. A couple of issues were promptly resolved, nothing was too much trouble. I will/have recommended you without hesitation.
Very helpful and courteous and updated by phone regularly during purchase process. Mr & Mrs Eyre.
Nothing was too much trouble, very helpful, extremely customer focused. Mr Halstead.
Excellent customer service and very patient with us when explaining things. Mes Hindson
Excellent service thank you. Mr & Mrs Stow,
Very friendly and informative. Mr Dale
Very professional and efficient. Mr & Mrs Goodier
Professional service from dedicated staff. Mr & Mrs Connell.