Page 14 - Motorhome Protect
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Motorhome Assist
European Emergency Assistance (Cont.)
If You have broken down on a European motorway or Change of details
major public road, Motorhome Assist are generally
unable to assist and You will often need to obtain This Motorhome Assist Policy only covers the
assistance via the SOS phones. The local services will tow Motorhome registered on the Call Assist database,
You to a place of safety and You will be required to pay therefore any change must be notified immediately in
for the service immediately. You can then contact the writing. Please include Your Policy number, make and
control centre for further assistance. model of the Motorhome, the new owner’s details and
the date You wish this to be effective. If You do not notify
Recovery Call Assist of the change they may not be able to assist
You.
Whilst on the Continent, up to a maximum of £500 (not
including the cost of any spare parts) will be paid. If the EXCLUSIONS
Motorhome cannot be repaired immediately, it will be
taken to the nearest available garage where You can This insurance does not cover the following:-
arrange for repairs to be carried out. 1. Any caravan/trailer being towed where the total
Onward Transportation length exceeds 7.0104 metres (23 feet) and where it
is not attached to the Motorhome with a standard
Whilst on the Continent, if the Motorhome cannot be towing hitch.
repaired within 12 hours, up to a maximum of £750 will be 2. Motorhomes not registered with Call Assist.
paid. You will be provided with either a replacement car 3. The cost of any parts, components or materials used
or, if available, a replacement Motorhome or second class to repair the Motorhome.
rail fare or a combination of both, to enable You to 4. Any costs or expenses not authorised by the Rescue
continue with the holiday whilst the Motorhome is being Controller.
repaired, or to return home. 5. The cost of food, drinks, telephone calls or other
incidentals.
Additional Overnight Accommodation 6. The cost of alternative transport other than to Your
destination and a return trip to collect Your repaired
Whilst on the Continent, expenses for the driver and Motorhome.
passengers up to £25 per person per night, up to a 7. The cost of fuel, oil or insurance for a hire
maximum of £400 will be paid. This does not include Motorhome.
however, the cost of meals and drinks. 8. The recovery of the Motorhome and passengers if
Note: This benefit cannot be taken concurrently with the repairs can be carried out at or near the scene of
Onward Transportation benefit. the Breakdown within a reasonable time. If recovery
takes effect You are entitled to recovery to only one
Replacement Driver address in respect of any one Breakdown.
9. Overnight accommodation or car hire charges if
Whilst on the Continent, if the driver falls ill and there repairs can be carried out at or near the scene of
are no passengers who can drive the Motorhome, a the Breakdown within an agreed time.
replacement driver will be provided to enable You to 10. Breakdowns caused by failure to maintain the
reach Your destination or return home. This service will Motorhome in a roadworthy condition including
be provided at the discretion of the Rescue Controller and maintenance or proper levels of oil and water. If, in
a medical certificate from a qualified Doctor will be the opinion of the Recovery Operator, the
required. Motorhome is found to be unroadworthy due to lack
of maintenance, unless servicing records can be
Repatriation provided, We may terminate Your Policy
immediately, notifying You by letter as to what
Whilst on the Continent, should the Motorhome suffer a action We have taken.
Mechanical Breakdown as defined on page one of this
Policy resulting in a valid claim under the Mechanical
Breakdown Insurance Policy, if the Motorhome cannot
be repaired by Your declared return date, then Call Assist
will arrange for its repatriation to Your home address or
nominated repairer in Great Britain, Northern Ireland or
Channel Islands. The maximum that will be paid is the
market value of the Motorhome at the time or £3,000
whichever is the less.
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