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3.19 Contact details Below is a list of the countries covered by the ELECTRICS
SIM under a fair usage policy, a complete list
Sargent Electrical Services Limited provide a is available at request.
technical help line during office hours. Please
contact 01482 678981 if you require technical Austria, Belgium, Bulgaria, Cyprus, Czech
help. For out of hour support please refer to Republic, Denmark, Estonia, Finland,
the tech support section of the Sargent web France, Germany, Greece, Hungary, Iceland,
site www.sargentltd.co.uk. Ireland, Italy, Latvia, Liechtenstein, Lithuania,
Luxembourg, Netherlands, Malta, Norway,
4 Remote Access & Control Poland, Portugal, Romania, Slovakia, Slovenia,
Spain, Sweden, United Kingdom.
4.1 Swift Command App
For continued use outside of the countries
The Swift Command app can be down loaded listed above, a change of SIM card should be
from the Apple App Store, the Android Play arranged by your supplying dealer.
store or the Windows store (when available).
4.4 Replacement parts
A separate Swift Command User Guide is
available which covers the operation of the The Control panel contains a small lithium
app. The app will update as features are battery to maintain the clock when no other
continuously developed or added. energy supplies are available this will last in
excess of 5 years under normal conditions.
Before you can use the App with your The battery is a CR2032 3.0V
caravan or motorhome you will need to
create an account and sign up to the free The EC630 Communication module contains a
communication service. This is a simple special backup battery pack which should last
process and will be explained further by your in excess of 3 years under normal conditions.
dealer at the vehicle handover. The pack part number is 16308 available from
Additional information is available at Sargent.
www.swiftcommand.co.uk
4.5 Updates
4.2 Swift Command Web usage &
Description From time to time there may be updates to the
system software; these updates will be done
In addition to the mobile App, you can also at service intervals by your dealership.
use the same account and login details to
access the Swift Command web site.

Here you can update and amend your details,
look at location information and history, review
system information and historical data as
well as changing some system options and
settings.

Additional information is available at www.
swiftcommand.co.uk

4.3 Swift Command SIM Coverage &
Usage information

The EC600 system, when delivered for mainly
UK use, contains Mobile SIM with 36 month
contract, which commences upon activation at
the Dealership when a customer is assigned to
the motorhome.

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